Metro Express Service Reviews
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I'd recommend MES and will use them again if needed.
“My AC went out today August 6, 2016 and I called Metro Express Service (MES). Adam arrived within 1 1/2 hours of my calls and fixed the problem within 20 minutes. He explained the situation and the cost and we were cooling in no time. Adam is the best and for that reason I'd recommend MES and will use them again if needed.”
“This was excellent service. Would definitely use again.”
- Herb S.
They were very courteous
“MES and their team came out and repaired my AC, did not try to up-sell me, and were very courteous.”
- Jeff Powell
“I have use MES for all of my Air Conditioning and Heating needs. They always explain exactly what they are doing and why the service needs done. The pricing is fair and the work is done right the first time. I also bought two new units from MES back in 2008 and 2009. My energy bills have been lower every since I had the units installed as well.”
- Todd Baldwin
Always providing such outstanding service
“I have been using MES for several years now. They are absolutely fantastic and I wouldn\\’t use anyone else. Communication is great and they call you when your service tech is on the way, which I love. I will have to say they have one stand out employee named, Steven Osborne. He is the most thorough tech I have ever had, and, found problems others missed which saved my whole A/C unit. He is always polite and very knowledgeable about all things for your a/c and heating. When he fixes things he does it right the first time! I cannot say enough good things about this young man!! You should be very proud to have him on your team!! Thank you for always providing such outstanding service!! Sally Buske Grapevine”
- Sally Buske
Great company great service.
“We had MES replace our old existing unit with a new one and asked them to rectify the problem of uneven heating/cooling throughout the house. MES made several follow up visits to fine tune the new system to ensure it was operating at peak performance and the uneven problem was corrected. Great company great service. Extremely pleased.”
- Wayne Roberson
Very Professional and Knowledgeable
“I want to vouch for M.E.S. I called them for service on my A/C, and Heating unit. The Service Tech, Adam , came to my house, and fixed my problem. He was very professional, and knowledgeable. Their price was reasonable. I have used them in the past, and they ARE STILL a GREAT company to use for any A/C, or heating issues you may have.”
- Albert Padalecki
“I am a fairly new home owner and I had a rough week dealing with several a/c companies and I finally got a visit from Robert for service and James for a quote for a new unit. Both men were extremely helpful in explaining what they were doing and why – simple terms and I didn\’t feel like they were just after money. They both went above my expectations. I will for sure continue to use MES for all air/heating needs. Thanks so much!”
- Shon Williams, Irving,Texas
“Had a minor issue with our AC, Robert Tomek did a great job of isolating the problem, and on patiently showing me settings on the thermostat that would help, in addition to suggestions on filters, he was very thorough in his inspection and very professional and kind, best customer service I have had in a while, our unit was installed last summer, and I feel confident now that its been fine tuned and with my taught central air knowledge will run at its peak. Thanks MES for sending Robert, pleased with my new Trane system and with the great service I received today”
- Estella Martinez
I am very satisfied
“My ac had gone out and I heard about about these guys from a friend. They are fast, reliable, and professional. They even showed me how my unit broke in the first place. They came in fixed it and I am very satisfied.”
Mes super friendly and professional company.
“Mes super friendly and professional company. Great job on my repair and we will be upgrading soon. Thanks Randy and your team.”
- Dave Skaggs
They are very knowledgeable
“I was very pleased with the service technician Bruce Ray. He was very knowledgeable & went over all what was being service. I am so glad to have called Metro Express Service. Thank you!!”
- Mary Lopez
“My A/C was giving out couple of weeks ago Julio very professional and thorough explained everything in terms in which i could understand and was able to find the problem to my unit.”
“Wonderful company! Very efficient! Always "Jonny on the spot" with services when you need it. we have been using MES for 5 to 6 years now. we are very pleased of this locally owned family business. Thank you MES!”
- Rudy R.
Thank you for doing such a good job.
“I recently had my unit replaced and it was a pleasant experience. It works great! I already have seen a difference in my utility bills. Thank you for doing such a good job.”
- Renee H
“We had such a good experience. We've told all our friends about the excellent service. Thanks again!”
- F. Scott
“Had complete air and heat install .Very pleased the technician where professional and polite”
- steve judkins